Responsibilities:

· Supervise day-to-day clinical and office operations; remain available to staff and patients during business hours.

· Ensure all services meet professional standards, agency policies/procedures, and state/federal regulatory requirements.

· Coordinate patient referrals and care with the interdisciplinary team.

· Oversee the development, implementation, and updating of individualized plans of care.

· Evaluate the quality of clinical care and continually assess patient needs.

· Collaborate with clinicians and physicians on patient transfers, discharges, or changes in condition.

· Manage OASIS documentation, edits, discharge processes, and related data.

· Monitor key performance indicators (KPIs), workflows, and escalations.

· Guide clinicians on emergency care protocols.

· Provide training, supervision, coaching, and mentoring to clinicians (including contract staff); assign patients/staff based on competence.

· Act as QAPI (Quality Assessment and Performance Improvement) owner; participate in QA activities, investigate incidents, analyze trends, and implement corrective actions.

· Support accreditation readiness, QA audits, HHCAHPS surveys, and emergency preparedness planning.

· Serve as backup for other roles (e.g., Patient Care Manager) and act as leader in the absence of the Territory Administrator.

· Manage operational aspects in collaboration with the team to support exceptional home health care.

Qualifications:

  • Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
  • 3-5 years experience as a RN.
  • Experience managing RN services in the home, community, or clinic is preferred

Required Certifications and Licensures:

  • Licensed to practice as a registered nurse in the state of agency operation.
  • Must possess and maintain valid CPR certification while employed in a clinical role.
  • Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.